Delivery Dates – New Year (UK)
Please note; Delivery timescales for in-stock items over the New Year holiday is expected as follows;
For orders placed between; 11.30am Friday 31st Dec – 4.00pm Tuesday 4th Jan - Estimated delivery date Wednesday 5th January.
From Tuesday 4th January – Regular delivery service resumes.
Free UK Delivery
We offer Free Next Day Delivery within the UK for all in-stock items, on orders over £75. UK Deliveries are made by Royal Mail, are fully tracked and insured using a signed for next day service. Subject to stock availability, any orders placed before 4pm will be dispatched the same day between Monday to Friday, for next day delivery before 1pm.
For all orders under £75 delivery we offer a fully tracked and signed for delivery service for £7.50. We offer an express delivery option on all orders, which is guaranteed to arrive with you the following day before 1pm for only £15.00.
We accept all international orders with worldwide shipping available. We offer a fully tracked, insured and signed for international delivery service to the US, Europe and the rest of the World.
All postage costs will be automatically be calculated in the checkout. All orders under £200 will be sent via Royal Mail Airsure, which is a 3-5 day delivery service. We offer a fully tracked and insured delivery service on all orders over £200 using an international TNT 2-3 day delivery service. Delivery cost prices may vary depending on your country and postcode/zip code.
All orders delivered outside of the UK, unless agreed otherwise, will be shipped on a Delivery Duty Unpaid (DDU) basis, which means that importation taxes and duties fall to the responsibility of the purchaser to pay. In such cases, the customer will need to pay this cost for the order to be released to them from the courier.
Please contact a member of our customer services team if you have any delivery special requests, or require further advice on the delivery of your order 01433 620472 or email firstname.lastname@example.org
Please be mindful that there is a limited postal service during bank holiday periods and over the Christmas period. If you wish to receive your order for a specific date, please allow sufficient time and place your order in advance.
Click & Collect
We offer a click & collect service for all orders with various locations in Derbyshire, Leeds, York, Whitby & Ludlow - please contact us for additional details should you wish to collect in person.
When requesting a different billing and shipping address, we may require emailed proof of ID if you want delivery to an address other than your billing address.
Some factors may affect the delivery time of your order such as stock availability, in the case of us having to order a product directly from the supplier, or if you have any special requirements. If any of these factors result in the delivery of your order being extended, we will contact you to discuss the options available.
If your delivery time is affected by events that are out of our control such as adverse weather conditions, we will endeavour to get your order to you as quickly as possible, and a member of our customer service team will be available to help track your order.
Please contact a member of our customer services team if you have any special delivery requests for your order on 01433 620472 or email email@example.com